Do you remember that archaic process where you'd freeze one or more documents so you can schedule a review with some quality troll? History!
In The Critical Path, quality reviews are embedded into deliverables, and can be requested at any time. This allows your designated quality reviewer to evaluate the content of a deliverable against one or more particular quality standards.
Embedded in the TCP quality review process are actually all different forms of quality check. As the person selected to do a quality check, you are prompted to select whether you are doing a review, check, audit, or other quality process.
Any deliverable that is eligible for quality review will have a stethoscope icon on the deliverable navbar:
Requesting a Quality Review
Clicking on the stethoscope will have one of several responses, depending on the status of the deliverable. The colour of the stethoscope provides a clue on the current status:
- Blue stethoscope: No quality review has been conducted on this deliverable. You will be permitted to route the deliverable, approved or not, to one of the authorized quality reviewers. If you want a reviewer not on the list, ask your System Administrator to assign that person the correct rights.
- Blue stethoscope: Somebody requested a quality review but the review has not been completed yet by the reviewer.
- Green stethoscope : The deliverable that has not changed since its last review. A new quality review is disallowed in this situation because it needlessly requests an identical task.
- Yellow stethoscope : Previous quality reviews have been completed but changes have been made to the deliverable since the last quality review was completed. You are permitted to review previous reviews and request a new quality review if desired.
Completing a Quality Review
The individual completing the quality review will find the request for quality review in their Action Items. Commencing the review will show a screen like the one below. The review itself is conducted in the 'Quality Review Detail' tab. Contents of the deliverable under review is found in the adjacent tab entitled 'Entity to review'.
The important things to know when completing the quality review are to be clear about the quality standard to which the deliverable is being compared, precisely how the deliverable fared against that standard (point-by-point), and of course, the outcome of the review, which is summarized in the following radio boxes.
A pass means that everything material is acceptable. A conditional pass means that a pass is granted on the firm condition that the gaps will be remediated as described. A fail means that the standard of quality is not acceptable and must be addressed.